2nd Line Support Engineer
2nd Line Support Engineer – Bristol (2-days a month in office) – £26k-£32k
I am currently seeking a 2nd Line Support Engineer to work within an established IT team, supporting a host of internal users. The role will be highly rewarding and with excellent opportunities for training and progression within the business. They offer an excellent benefits package including enhanced annual leave, enhanced pension, company bonus, private healthcare and much more!
The successful 2nd Line Support Engineer will support a network of internal customers and will ensure that all problems are either solved or escalated. You will need to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware products as well as the Microsoft Office family of products. You will be expected to ensure you know how to operate the software and hardware and how it is used throughout the business. You will gain experience in a range of bespoke hardware and software in this environment and ensuing that all issues are either resolved or escalated.
The successful 2nd Line Support Engineer will have most of the following:
- Helpdesk or Service Desk experience
- Windows 10 support and troubleshooting experience
- support of Office365 and associated products
- Printer and scanner fixes
- Application support
- Active Directory & Azure Active Directory
- Basic Exchange queries
- LAN/WAN, TCP/IP
- 1st and 2nd Line IT Support
This represents a fantastic opportunity for the right 2nd Line Support Engineer to join an exciting and technical team who are growing and offer a wealth of training and qualifications.
If you are interested in this role of Network Engineer or looking for something similar, please contact Alex MacDermott directly.
Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.uk
To apply please email your CV / resume to firstname.lastname@example.org.
Job Reference: 102648_1694102871
Salary: £26000 - £32000 per annum + enhance holiday, enhanced pension + more
Salary per: Annum
Job Start Date: