South West England

IT Support Technician

IT Support technician – South West – up to £28k DOE

I am currently seeking an IT Support technician for a market leading MSP client who have clients throughout the South West.

You will need some 2nd line understanding and capability, however you will be trained and developed within the role. The successful applicant will be someone who wants to develop and build a successful career within a trusted team. You may be a first liner with some second line experience wanting to gain more commercial experience of escalations.

The successful IT Support technician will provide multi line remote support to a network of customers, ensuring that all problems are solved, drawing on the experience of your team to support when necessary.

A huge benefit of this environment is that it will upskill you significantly, you will deal with a range of different issues and find clever solutions on a daily basis. You will gain valuable industry experience!

Roles and responsibilities: – What you don’t know will be trained
* Logging calls
* Customer Support
* Server support, maintenance, installation and deployment
* Administration
* Email migrations
* Multi line support function
* Infrastructures and builds
* General IT support
* Networking
* Multitasking
* Occasional client site visits

Skills and experience:
To be successful you may know some of the following:
* Server navigation
* Active Directory
* Making a mailbox
* Setting up a user
* Creating shared folder
* Configuring group policy

You will get to work with:

* 1st and 2nd line support
* Hyper-V
* 365
* Veeam
* Active Directory
* Windows 10 and Mac OS
* Windows Server
* Powershell
* DATTO

This position will suit an individual with previous experience in a first or second line helpdesk position. You do not need a degree to apply, full training will be provided if you have the relevant skills and experience.

Excellent communication and organisational skills are essential requirements of this role. Valid drivers license is essential. The role is fully remote, however you will be expected to make client visits oon occasion so you must be within the South West, or willing to relocate to the South West. Right to work in the UK is essential.

This represents a fantastic opportunity to join a well established, profitable and forward thinking company who provide excellent opportunities for progression for those who shine in the IT department. A full program of training is provided, with the opportunity to gain industry recognised qualifications.

Annual salary review, pension, healthcare insurance, 20 days holiday plus bank holidays (increasing to 26 days after 3 years)

This is an urgent vacancy, so please apply early to avoid disappointment.

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If you are interested in this role or looking for something similar please contact robyn@hunterselection.co.uk

Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.uk

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REF ID 102278

Job Reference: 102278_1658405612

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